Contacts




Construction/Engineering



Policies


General Information







Reports



Board Information

For questions about...

Water bills Rates Connection fees Signing up for service Disconnecting well service Reporting a leak or pressure problem during operating hours	Customer Service Department Directory	540-586-7679, extension 4 CustomerService@bcpsa.com
New project construction Developer agreements and documents Neighborhood line extensions	Engineering Department Department Directory	540-586-7679, extension 5 EngineeringTeam@bcpsa.com Engineering Project Survey!
Water treatment Wastewater treatment Facility operations FOG information - click HERE to email	Operations Department Directory	540-586-7679, extension 103 Operations@bcpsa.com
Meter settings Scheduling new connections Water outages	Maintenance Department Directory	540-586-7679, extension 122 Maintenance@bcpsa.com
Vendor billing Vendor accounts payable and receivable	Financial Department Department Directory	540-586-7679, extension 118 Finance@bcpsa.com
Employment information Employee Handbook Employee training	Human Resources	540-586-7679, extension 133
Emergency After-Hours	Available only when office is closed	540-586-7679, follow the after-hours emergency directions
General Questions	Via Email	psa@bcpsa.com
	Facsimile	540-586-5805
CALL BEFORE YOU DIG	MISS UTILITY	1-800-257-7777
Administrative Department Directory
Information Systems Department Directory
Click Here for Complete Employee Directory
Commendation Form

The Bedford County Public Service Authority office is located on Route 714, approximately 2 miles south from the Route 460 exit nearest the Bedford SuperWalMart. The mailing address is 1723 Falling Creek Road, Bedford, VA 24523. Office hours are Monday through Friday, 8:30 a.m. to 5 p.m. The office is closed for most federal holidays.