Construction/Engineering
   Projects
   Developer Info
   Master Specs
Policies
   Rates
   Policy Manual
General Information
    About Us
   Employment
   Events
   Contact Us
   Links
   Directions
   RFPs
Reports
   Studies
   Financial Reports
   Annual Reports
Board Information
   Board Members
   Meeting Agendas
   Board Minutes
   Board Actions

 

For questions about...
  • Water bills
  • Rates
  • Connection fees
  • Signing up for service
  • Disconnecting well service
  • Reporting a leak or pressure problem during operating hours
Customer Service

Department Directory

540-586-7679, extension 4
CustomerService@bcpsa.com
  • New project construction
  • Developer agreements and documents
  • Neighborhood line extensions
Engineering Department

Department Directory

540-586-7679, extension 5

EngineeringTeam@bcpsa.com

 

Engineering Project Survey!

  • Water treatment
  • Wastewater treatment
  • Facility operations
  • FOG information - click HERE to email
Operations

Department Directory

540-586-7679, extension 103

Operations@bcpsa.com

  • Meter settings
  • Scheduling new connections
  • Water outages
Maintenance

Department Directory

540-586-7679, extension 122

Maintenance@bcpsa.com

  • Vendor billing
  • Vendor accounts payable and receivable
Financial Department

Department Directory

540-586-7679, extension 118

Finance@bcpsa.com

  • Employment information
  • Employee Handbook
  • Employee training
Human Resources 540-586-7679, extension 133
  • Emergency After-Hours
Available only when office is closed 540-586-7679, follow the after-hours emergency directions
  • General Questions
Via Email psa@bcpsa.com
  Facsimile 540-586-5805
     CALL BEFORE YOU DIG MISS UTILITY 1-800-257-7777

Administrative Department Directory

Information Systems Department Directory

Click Here for Complete Employee Directory

Commendation Form

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Bedford County Public Service Authority office is located on Route 714, approximately 2 miles south from the Route 460 exit nearest the Bedford SuperWalMart.  The mailing address is 1723 Falling Creek Road, Bedford, VA 24523.  Office hours are Monday through Friday, 8:30 a.m. to 5 p.m.  The office is closed for most federal holidays.